What time will the event be taking place?
House on Herm will take place between 4.00pm and 9.30pm on Saturday 23rd September.
What does my ticket include?
Your ticket includes a return boat trip to Herm, entertainment and food at the Mermaid Tavern and entry to the after party.
What does my VIP table include?
VIP tables are for 6 people. A VIP table includes access to a separate VIP area at the Mermaid Tavern with gourmet food. These are now sold out.
Are there any age restrictions?
You must be 21+ to attend House on Herm.
Where do we get the boat from?
The boat departs from the Inter-Island Quay in Guernsey.
What time do we have to arrive to get on the boat?
Please arrive at the Inter-Island quay from 3.30pm - 4.00pm. If you arrive after 4.00pm you might miss the boat.
What do I need to bring with me?
You’ll need your tickets either printed out or clearly visible on your phone for scanning. Please bring ID that matches your ticket for verification and proof of age. We reserve the right to check the IDs of anyone attending.
What time will the boat leave Herm to return back to Guernsey?
The boats will depart from Herm Harbour at approximately 9.30pm.
If I’m already in Herm for other reasons, can I go to House on Herm?
Entry to the Mermaid for House on Herm is strictly for ticket-holders only. Please contact us if you're staying in Herm and would like to come.
I wasn’t able to get tickets at the JT store or online, is there another way to get some?
House on Herm is now sold out. However, the last remaining tickets are available from JT when you switch to one of their PAYG or monthly mobile plans - whilst stocks last. Find out more here: www.jtglobal.com/summergigs
If we find our own transport to Herm, can we still attend even if we arrive later?
Yes, however you’ll need to collect your wristband from our office the week of the event (Monday - Friday, between 10.00am and 6.00pm) - please contact us to arrange this.
Where will the after party take place?
The after party will take place at Fusion Nightclub from 10.00pm. The wristband given to you at the start of House on Herm will give you free access if you arrive before midnight.
Our group has special dietary requirements, what can I do?
Please contact Tom Jones at the Mermaid Tavern before the event to discuss your requirements.
Can I bring my own drink?
Bringing your own alcohol is strictly prohibited.
Can I get a refund for my tickets?
Tickets are not refundable, but can be transferred to another person, see below.
*** IMPORTANT INFORMATION ***
If you want to give your ticket to someone else, you must change the name via Eventbrite. It's quick and easy - instructions here: http://bit.ly/2f1aeSk - this change must be made by 5.00pm on Wednesday 20th September. If one person has bought multiple tickets, and that person is no longer attending, the name needs to be changed to someone in the group who is. If ticket names and ID do not match, your ticket will not be valid.
We are unable to change names, split orders or similar so please make sure that you have sorted any ticket amends before this deadline.